Who we are
10xGO (“10xGO,” “we,” “us,” or “our”) is an AI software company. This Privacy Policy explains how we handle personal information when you visit 10xgo.com, contact us, or otherwise interact with our public sites and forms.
If you use one of our products, that product may have its own privacy notice. Where those notices conflict for product usage, the product notice controls for that product.
Information we collect
Information you provide. When you send a message through our contact form or email us, we collect the details you submit, typically your name, email address, subject, and message content.
Technical data. Like most websites, our servers and providers may automatically receive standard technical information such as IP address, browser type, device type, referring URL, and timestamps. We use this to operate, secure, and improve the site.
Cookies and similar technologies. We may use essential cookies required for the site to function (for example theme preference). Analytics or marketing cookies, if enabled, are described in our Cookie Policy.
How we use information
We use personal information to respond to inquiries, evaluate collaboration opportunities, operate and secure our website, improve our content and experience, and comply with legal obligations.
We do not sell your personal information.
Sharing
We may share information with service providers who help us operate the site and communications (for example hosting, email delivery, or analytics), under agreements that limit their use of the data to providing those services.
We may disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction involving 10xGO.
Retention
We retain contact messages and related records for as long as needed to respond, maintain a business relationship record, or meet legal and operational requirements. Technical logs are retained for shorter operational periods unless needed for security investigations.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. You may also have the right to lodge a complaint with a supervisory authority.
To exercise a privacy request, contact us at info@10xgo.com. We may need to verify your identity before fulfilling a request.
International transfers
We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
Children
Our website is not directed to children under 16, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update constitutes acceptance of the revised policy where permitted by law.
Contact
Questions about this Privacy Policy or our privacy practices: info@10xgo.com.